Thanks for joining the Hyer community! We are so excited to have you! Let's go over how the background check works. Every tasker must pass a background check in order to work on the Hyer platform. Let's go over some common questions.
Hyer pays a majority of the cost (charged by county, state, and Checkr) and the portion that you pay will show when you begin to initiate the background check in the app. You approve these costs before moving forward, so you will always know the cost before paying. Costs passed to you typically range anywhere from $5 - $20. Click here for more information.
All taskers are required to renew their background check once every year and will be reminded in the app when it is time.
How long does it take? ⏱️
Background checks are performed by each county. Some searches are returned the same day, while some take several days or longer, depending on the search methodology. Some counties have all their data online and up-to-date. If a court has no electronic data, people on the ground in that city are utilized to provide the data to capture the information (In-person database searches will cause reports to take longer.) Click here to learn more.
How to check the status:
The best way to check the status is directly in your Checkr Candidate Portal . You will need to input the same information used originally to initiate the background. Hyer's Tasker Support Team does not have a way of speeding up the process, so please be sure to check your Checkr portal for updates.
Click here to see all of our help center articles related to background checks!
Note: The cost of your background check is your responsibility, no matter how the results come out. Hyer does not provide refunds for background checks that are in progress or complete.