Receiving a breach of your account means that there was some type of violation of the policy or the Hyer Standard. Breaches are recorded and tracked on your account. If an account receives too many breaches, it may be permanently disabled from the platform.
Reasons you may receive a breach (these are just a few examples and do not include all of the reasons a breach may be issued)
- The Tasker was late to a task
- Tasker no-shows a scheduled task
- Unprofessionalism
- Walked off the task without completing it, left the task site early, disappeared while on site, etc.
- Leaving a mess or didn't complete the task as directed
- Not complying with the dress code
📌️Remember, incurring breaches to your account can hurt your reputation with the Customer, which can result in them not selecting you again for future tasks. Any task that receives a breach for not showing or if the Tasker cancels the task late (within 6 hours of the scheduled start time) will result in the Tasker receiving a zero-star rating for that task.
See this article for tips on 👉️ Building a good relationship with the Customer.
For more information on breaches and probation, please visit these Help Center articles:
- How Do I Cancel A Task?
- What Happens If I Cancel A Scheduled Task?
- What does Probation or Watchlist mean? / Tasker Classifications
- I Can't Make It To My Scheduled Task. What Should I Do?
- What Is The Hyer Standard?
Hyer reserves the right, per the Tasker Terms of Use, to "terminate or suspend your access to all or part of the Hyer Platform for any or no reason." And every Tasker agrees to "fulfill the commitments you make to Costumers, including without limitation performing the Task(s) agreed, communicating clearly and promptly through communication channels provided by the Hyer Platform and/or responding to invitations promptly, and being present and/or available at the time you agree upon with your Customer."