New Business Resource Center

Video Training Modules

• Training Module 1 - Navigating The Hyer App
• Training Module 2 - How To Post A Task
• Training Module 3 - Managing Tasks
• Training Module 4 - Tips And Tricks For Success (Best Practices)
• Hyer Assist and Breaches Breakdown

Navigating The Hyer App and App Functionality

• Phone Consent
• Messaging/Chat
• Preferred Taskers and How to Make someone a preferred Tasker
• Tasker Profile Notes (Internal Notes)
• Ratings

Posting a Task - Process and How To's

• Understanding the difference between a Flat Fee (Fixed) and an Hourly task
• How to use Hyer Assist and Issue a Breach
• Canceling a Tasker without giving them a breach
• Canceling a Task
• How to select a Tasker for a task

Task Managment and Payment Related Topics

• How do I edit/change the payment amount?
• How do I confirm payment / payout a Tasker?
• Disputing a Task
• What happens if a Tasker cancels?
• Tasker worked more than what was posted
• Tasker is advising they didn't receive payment when it shows complete on your end

Tips and Best Practices

• Benefits of picking a new Tasker
• Next steps for when a Tasker No-Shows
• What should I do if a Tasker is not dressed appropriately?

Trending Questions / Announcements

• CUSTOMER SUCCESS POINTERS ON USING THE HYER APP!  AUGUST 2022